Oracle Guided Learning (OGL)

Oracle Guided Learning is a digital adoption platform designed to provide in-application guidance, enabling organizations to accelerate, scale, and sustain their enterprise cloud transformations. It offers administrators an effective way to communicate updates, manage ongoing changes, and deliver training resources seamlessly within users’ workflows, ensuring they receive support precisely when they need it.

‍Oracle Guided Learning features and capabilities

‍In-application guides

Utilize multiple in-application guides—such as messages, process guides, step guides, smart tips, and beacons—to create your ideal learning experience and deploy them across any business process. Enhance user adoption and engagement by integrating content, including videos, images, text, links, and more, into each application guide to communicate updates, support enablement, and improve the overall user experience.

Console

Manage your configuration, content, and analytics from a centralized platform. The Oracle Guided Learning Console offers an enterprise workspace for seamless collaboration and organization. Access training and support materials, analyze and export data from analytics tools, and efficiently configure, create, test, and manage content in bulk. Invite users to collaborate by commenting on and editing content together.

AI automation and integrations

Leverage AI and automation to accelerate guide creation and tailor them to specific roles. Use AI to generate content suggestions for messages and take advantage of automation tools like Quick Guide Builder, Simulations, Intelligent Recommendations, and Automated Machine Translations to streamline your Guided Learning experience. Create guides and recordings without manually selecting elements, and preview builds to review and ensure accuracy. Instantly apply translations using the Oracle Cloud Infrastructure Language AI service. Seamlessly integrate Oracle Guided Learning into any web page, application, or chatbot.

Action-oriented analytics

Track every interaction and touchpoint within your applications, business processes, and change programs using detailed analytics. Gain deeper insights into your organization's application usage and user behaviors to enhance workflows and business preparedness. Effortlessly generate reports on the impact of change and training initiatives, with the ability to analyze individual user engagement.

Libraries

Accelerate your adoption of Oracle Guided Learning by leveraging Oracle University best practices, built on decades of experience and designed for common use cases like user acceptance testing and go-live. Quickly implement expert recommendations using prebuilt templates and support a wide range of business processes, including expense reporting, procurement requisitions, and performance evaluations.

Quick Guide Builder

Enhance employee productivity by ensuring users can access the information they need precisely when they need it through the Guided Learning Widget. This widget can be repositioned anywhere and customized to align with your application’s design or company branding. Structure assets and help categories to fit your requirements, providing users with direct access to self-service guides, documentation, external repositories, and your help desk.

Business process training

Gain insights into core business processes to enhance enterprise operations and maximize the value of your Oracle Cloud Applications. Learn how end-to-end business workflows are structured based on Oracle Modern Best Practice, and improve decision-making while planning, implementing, testing, and utilizing Oracle Fusion Cloud ERP, HCM, SCM, and CX applications.

Multi-cloud integration

To speed up adoption across multiple applications, Oracle Guided Learning supports integrations with third-party applications, enabling you to deliver step-by-step instructions and enhance user adoption throughout your entire technology stack.